about us

after having operated spas in prestigious mauritian hotels for 20 years and developed my own know how through extensive research, travelling to
asia , africa and europe , i have come across traditional methods of beauty care, always in search of the authentic. i recently decided to make my dream come
true…
modern sanctuary in peaceful harmony with the outside world provides serenity and encourages personal exploration, before releasing you to greet the world anew.

rituals a [ comfort zone ] space in fond du sac [ north ] provides an oasis of serenity over 525m2 and has been designed to ensure that guests enjoy the ultimate in relaxation and rejuvenation of the mind, body and soul. our oasis includes 7 private treatment rooms with a special spa suite for couple where you can enjoy a private relaxation area and a outdoor bath. other pleasures of the spa include a room with shower and bath to experience traditional rituals, a vichy shower dedicated to scrubs and wraps, a hammam with essential oils, indoor and outdoor relaxation areas, private dressing rooms with lockers and showers, a private indoor garden where you can enjoy a fresh fruit drink, a hair space and a shopping space.

rituals has opened a second spa since march 2011 in the trendy and busy ebene cybercity located at ébène junction [ centre ]. 250m2 entirely dedicated to beauty, slimming and relaxation. the spa includes a double suite with a private hammam, 6 single treatment rooms, a relaxation area, and a retail space.

in april 2014 we completed our proposal with a spa at la balise marina [ west ] of 340m2 proposing all the renowned services in the fantastic calm and natural environment of black river.

i have chosen what is best in the world of rituals, in search of the authentic to offer a wide variety of “treatments” which express the essence of the time-honoured asian approach to healing. the menu i propose is in itself a reflection of all my rich experiences.

rituals embraces a holistic approach to physical and spiritual vitality. inspired by traditional healing philosophies and the [comfort zone] lifestyle which believe in making each moment of one’s life precious, treasuring every moment every day. the treatments are based upon the principles of restoring balance and harmony to the body and mind.

prepared fresh each day, our ingredients draw on the natural benefits of native plants and herbs from our garden. these gifts from mother earth are enhanced by the nurturing touch of experienced therapists. they propose customized solutions with [comfort zone] advanced science to experience pleasant emotions and witness extraordinary results.

as you journey through the inner sanctums, your feeling of well being will linger long after your farewell… this blending of culture and product is what makes rituals such a unique retreat.

treasure every moment, everyday.

anne ferrat

spa etiquette

punctuality

we ask that all spa guests arrive 15 minutes in advance of their scheduled treatment time. arriving late can decrease the time of your treatment, potentially reducing its effectiveness and your pleasure. your treatment will end at its scheduled time so the next guest is not delayed

rates

all our prices are inclusive of 15% vat

payment

we accept the following methods of payment : cash, debit and credit card

cancellation

by courtesy towards other clients and our therapists, should you wish to cancel or reschedule, we require a 3h notice, otherwise you will be charged a cancellation fee of 50% of the service reserved

quiet enjoyment

we will do our best to offer the most relaxing and calming spa experience as from your arrival. we ask guests to maintain a quiet level of conversation as a courtesy to other guests in our different spaces. we are a mobile-free zone – on entering please switch off

shopping space

feel the enjoyment

“tips”

should our services have exceeded your expectations, a tip box is available, at your entire discretion

gift certificates

gift certificates are available to create a unique spa experience for someone special. they should be presented to the spa reception upon arrival for your appointment

spa attire

for your comfort a shower is recommended before each treatment. we will provide you with a robe and slippers. disposable underwear is available for treatments to protect your modesty. lockers are available for your personal belongings. for your peace of mind, we advise you to leave your jewelery in your locker

personal belongings

the spa is not responsible for any lost or stolen articles in the spa

our treatments

all our treatments are based on relaxation and well-being. take a deep breath, exhale and leave all your worries outside the door. this way, you will truly feel all the healing benefits from your treatment. we recommend that you drink plenty of water following a treatment to help flush out all toxins that were released into your system. following some of the treatments you may have a healing reaction, you may feel tired or even a little emotional. this is perfectly normal and you are welcome to use our relaxation areas until you are ready to face the world.

fidelity card

regular customers benefit from our fidelity program. ask for your personal card at the reception.

opening hours

[ rituals ] fond du sac – the spa is open monday to saturday from 9 am to 7 pm including public holidays
[ rituals ] ebene – the spa is open monday to saturday from 9 am to 7 pm including public holidays
[ rituals ] rivière noire – the spa is open monday to saturday from 9 am to 7 pm including public holidays